Euan Semple writes "The Obvious?" and had this recent post:
As I get to see more and more organisations I sometimes get overwhelmed by a feeling I can only describe as melancholy at the number of clever, well meaning people in business who spend their working lives making it harder to get things done
As one who spends most of his time actually deep inside the bowels of companies assisting them with whatever obstacles and objectives they are trying to deal with, I can only agree. I don't think people actually TRY to make things more difficult, but there is a tendency for people to develop their own individual approaches to everything using the limited tools at their disposal and, rather than working towards more and more streamlined approaches to working as a group, they end up distancing themselves from each other and the organization as a whole.
It is a constant in every company I have ever seen.
And for what it is worth, I suspect that tendency will continue as Web 2.0 products start seeping into organizations. The mass of individuals will randomly adopt those tools that they find enhance their individual experience, but the net effect on the collective group will continue down the path of inefficiency, confusion, and frustration.
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